FAQ

How to send a thank you to Maestro?

  • Visit the page Much thanks Maestro
  • Choose the message format you want to send: a text and a photo, or a video. You can even choose to send everything!

What type of information should I provide with my testimony?

Required fields are:

What type of consent is required for my testimony?

Your messages will remain visible and public on this site; they can also be used on social networks (#mercimaestro). Some testimonials will be broadcast on the occasion of concerts or events surrounding this last season of Kent Nagano with the OSM.

By leaving a message on this platform, you give the OSM the right to reuse your material (photo, video or text) on social networks and at OSM events.

Which file types are accepted for optimal rendering?

For the pictures:

  • Allowed file types: jpg, png, gif, jpeg
  • Maximum optimal weight: 500kb
  • Optimal format: 16: 9 “landscape” (1920px – 1080px)

For videos:

  • Allowed file type: mp4
  • Maximum duration: 60 seconds
  • Optimal format: 16: 9 “landscape” (1920px – 1080px)

Which browsers are supported to record a video?

On Desktop:

    • HTML5 recorder
      • webcam recording: Chrome 63+ and Firefox 50+ on secure origins (https)
      • screen recording: Chrome 72+ and Firefox 66+ on secure origins (https)

 

  • Flash recorder:
    • Firefox 35 and up
    • Chrome 4 and up
    • Safari 4 and up
    • Internet Explorer 11 and up
    • Edge 12 and up

📱 On Mobile:

  • Native recorder:
    • Chrome on Android version 4.4 and up
    • Safari on iOS 6 and up
  • Desktop recorder:
    • Chrome 63+ on secure origins (https) on Android

What is the approval process for my testimony?

After receiving your message, we will take the time to check the submitted information and if necessary to edit your video for optimal display on the website.

You will be notified of its publication by email after approval.

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